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Privacy Policy

AIG-ALICE Platform Privacy Policy

AIG-ALICE Platform Privacy Policy

Effective Date: November 10th, 2023

Welcome to AIG-ALICE platform. This Privacy Policy explains our practices regarding the collection, use, and protection of your Personal Health Information (PHI).

Information Collection:

We collect PHI such as identification details and contact information to offer personalized services and improve our AI chatbot’s functionality.


The collected information is used for providing personalized services, enhancing our app’s capabilities, and supporting appointment booking functionality.


By using our apps, you consent to the collection and use of your PHI as outlined here.

Data Security:

We implement strong security measures like Application Security enhancements, encryption, regular audits, PHI masking, 24/7 security monitoring and access controls to safeguard your PHI from unauthorized access or breaches.

Data Sharing and Disclosure:

Your PHI is not sold or rented. It may be shared with your healthcare providers (with consent) or  regulatory bodies (if required by law).

Data Retention:

PHI is retained as long as necessary for the purposes of providing service or as required by law.

Your Rights:

You have rights to access, correct, delete your PHI, withdraw consent, and lodge complaints with authorities.

Changes to Policy:

We may update this policy and will notify you of significant changes.

Contact Us:

For queries or concerns, please contact us at

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