Privacy Policy

Effective Date: November 10th, 2023

​

Welcome to AIG-ALICE platform. This Privacy Policy explains our practices regarding the collection, use, and protection of your Personal Health Information (PHI).

​

Information Collection:

We collect PHI such as identification details and contact information to offer personalized services and improve our AI chatbot’s functionality.

​

Purpose:

The collected information is used for providing personalized services, enhancing our app’s capabilities, and supporting appointment booking functionality.

​

Consent:

By using our apps, you consent to the collection and use of your PHI as outlined here.

​

Data Security:

We implement strong security measures like Application Security enhancements, encryption, regular audits, PHI masking, 24/7 security monitoring and access controls to safeguard your PHI from unauthorized access or breaches.

​

Data Sharing and Disclosure:

Your PHI is not sold or rented. It may be shared with your healthcare providers (with consent) or  regulatory bodies (if required by law).

​

Data Retention:

PHI is retained as long as necessary for the purposes of providing service or as required by law.
 

Your Rights:

You have rights to access, correct, delete your PHI, withdraw consent, and lodge complaints with authorities.

​

Changes to Policy:

We may update this policy and will notify you of significant changes.

​

Contact Us:

For queries or concerns, please contact us at support@aiguardcyber.com

​